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Home > Tech & Setup - DVR Support
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Tech & Setup - DVR Support

 
The DVR is the workhorse of your security camera system and its capabilities run deep. We highlight the most important and commonly-used features and provide you with all the resources you'll need to customize it to suit your needs. If you have additional questions, please e-mail us at support@cctvsecuritypros.com.
 
  Password & Account Settings
How to Modify Password
How to Add Users
Account Locked

Adjusting Date & Time
Click here to view or download

Motion Detect Setup
Click here to view or download

Search & Playback Guides
Click here to view or download

DVR Backup Guides
Click here to view or download

Backup File Player For PC
Click here to download.
Backup File Player User's Manual
DAV-To-AVI Conversion Guide

Backup File Player For Mac
Click here to download.

Analog Record Times
Click here to view or download.

Audio Recording Setup
Click here to view or download.

Mobile Alerts
Click here to view or download.

E-Mail Alert Setup
Click here to view or download.

 
 
 
  DVR User's Manual
Click here to view or download.

Tribrid Userís Manual
Click here to view or download.

 
 
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Best Equipment Available - 5 Star Customer Satisfaction

  • Great customer service. Answered questions fast before the purchase. Have bought from them in the past and will be my first stop every time.

    - Written on August 16, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • This is my second time using them. They are very professional, they offer a quality product, and their tech support is first class!!! I'm a residential contractor and I don't have time for less than high quality products and support.

    - Written on August 20, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • 4 Years after we purchase our system we had problems with iPad viewing due to Router change and IP changes, I contacted CCTV Pros via the support page, within a few minutes I received a call and the problem was fixed. You cannot get any better service that that. Thank You!

    - Written on August 20, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Just installed my system the day it arrived, it was so easy, didn't even need to ask my grandson for help. JC, Newport Beach, CA

    - Written on July 17, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Second time shopping with them and both times it was a pleasure, good products, great service and excellent value for the price. Will recommend to anyone who needs CCTV gear.

    - Written on June 27, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Spoke to salesman Tim at 812. Needed to get a recorded event to the police. He showed me a way of using my DVR and software that saved my company a lot of money, again. So thankful... not to mention the piece of mind.

    - Written on June 10, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • We have placed several order through CCTV and all of them have gone through seamlessly. I would recommend them to anyone.

    - Written on April 20, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Have received orders super quickly, in one to two days. When I called tech support, they got right back to me and had the answers I needed . Will do business with them again. I plan to buy 4 more DVRs and power supplies, and it will definitely be from them.

    - Written on May 28, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • I spoke with a representative of CCTV Security Pros before making my purchase. His professionalism was the reason I made my purchase from them.

    - Written on March 17, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • So far I have only needed to ask one question from tech support. Sent a request and got a response within 5 mins.

    - Written on May 5, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Excellent. I love the system. Exactly what I wanted.

    - Written on November 5, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Have shopped with them for years. Always great service.

    - Written on November 14, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Every order I have ever had with CCTVSecurity Pros has arrived early or on time. Always have what I need - never disappointed

    - October 29,2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Great product, and great customer service! They are definitely pros.

    - Written on October 29, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • They were helpful and the shipping was very fast. Over all A+

    - Written on September 27, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • only brief conversation with sales rep but he was very knowledgeable and helpful,,,,product arrived timely and just now hooking it up. Product appears very well as represented

    - August 28, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • only brief conversation with sales rep but he was very knowledgeable and helpful,,,,product arrived timely and just now hooking it up. Product appears very well as represented

    - August 28, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store