LIVE USA Technical Support
INDUSTRY LEADING TECHNICAL SUPPORT
The "Pros" customers enjoy the hands-down best technical support in the industry.
We offer LIVE USA TECHNICAL SUPPORT and PRODUCT ADVICE from Monday to Friday during normal business hours. Our sales representatives are highly trained. They will provide you with advice and recommendations according to your application. Security Cameras and Systems is an important investment. There is nothing more frustrating than working with a company who has sales representatives and service representatives that are not trained in their craft. When you call us toll free at (888) 653-2288 our representatives will take the necessary time to guide you through you're buying and selection process. They will help you understand why their recommendations are appropriate for your needs. If you require, they will prepare an estimate for you.
We take customer service seriously! We are highly selective in our hiring process. Our qualified and trained "Pro" Technicians are happy to answer any questions you have during the set up process. Unlike many companies today we offer USA Technical Support. Our Tech Support Department is located at our Warehouse in Cherry Hill, NJ. Our highly qualified and trained technicians work with our products every single day. If you have a question, we will certainly have an answer.
In addition to personal service, our knowledge base has answers to your common questions as well as instructional "how to" videos. If you need additional help or information call us. Many of your installation and set up questions can be found on our TECH SUPPORT TAB. Utilizing these resources you will have no problem installing your system. Many of our customers are able to install their system on their own. We have instructional videos, diagrams and quick start guides in effort to enhance your installation experience. We understand "time is money". High quality products are extremely important. It is equally important to have a company that offers you the proper service and support from start to finish.
We hope you have a great experience with our company during the consultation and installation process. We understand that time is money, and feel that we can provide all of our customers the very best service both during and after the sale.
We thank you for the opportunity to earn your business.
If you have any questions, or need any help, feel free to call us at (888) 653-2288.
Great customer service. Answered questions fast before the purchase. Have bought from them in the past and will be my first stop every time.
- Written on August 16, 2016
This is my second time using them. They are very professional, they offer a quality product, and their tech support is first class!!! I'm a residential contractor and I don't have time for less than high quality products and support.
- Written on August 20, 2016
4 Years after we purchase our system we had problems with iPad viewing due to Router change and IP changes, I contacted CCTV Pros via the support page, within a few minutes I received a call and the problem was fixed. You cannot get any better service that that. Thank You!
- Written on August 20, 2016
Just installed my system the day it arrived, it was so easy, didn't even need to ask my grandson for help. JC, Newport Beach, CA
- Written on July 17, 2016
Second time shopping with them and both times it was a pleasure, good products, great service and excellent value for the price. Will recommend to anyone who needs CCTV gear.
- Written on June 27, 2016
Spoke to salesman Tim at 812. Needed to get a recorded event to the police. He showed me a way of using my DVR and software that saved my company a lot of money, again. So thankful... not to mention the piece of mind.
- Written on June 10, 2016
We have placed several order through CCTV and all of them have gone through seamlessly. I would recommend them to anyone.
- Written on April 20, 2016
Have received orders super quickly, in one to two days. When I called tech support, they got right back to me and had the answers I needed . Will do business with them again. I plan to buy 4 more DVRs and power supplies, and it will definitely be from them.
- Written on May 28, 2016
I spoke with a representative of CCTV Security Pros before making my purchase. His professionalism was the reason I made my purchase from them.
- Written on March 17, 2016
So far I have only needed to ask one question from tech support. Sent a request and got a response within 5 mins.
- Written on May 5, 2016