Industry Leading Product Warranty
All of our products come with Minimum 2 Year Limited Warranty. Select "CCTV Security Pros" exclusive brand name products include an extended 3 Year Full Warranty (as specified on website).
If a product is deemed non-operable or defective within the first 12 months from purchase, it will be repaired or replaced free of charge. If an issue occurs within year 2, we will either repair or replace the product at 50% of its retail cost. Select "CCTV Security Pros" brand products (which carry our extended 3 Year Limited Warranty) will be repaired or replaced free of charge within 3 years from the date purchased.
This Warranty does not cover product damages caused directly or indirectly by improper installation of security cameras, lightning strikes, power surges, vandalism, product modifications, and abuse or misuse, including failure to provide reasonable and necessary maintenance. We are not responsible for any lost time, profits or business, personal injury, property damage or similar loss, or any punitive, consequential or other direct, indirect or incidental damages.