SV Max App Setup Guide | SureVision Mobile Remote Viewing & Features



SV Max Mobile App Setup
Follow these steps to set up the SV Max app for remote viewing on your SureVision recorder. Shopping or expanding? SureVision Security Camera Systems, SureVision IP Cameras, SureVision NVRs.
No monthly fees
Local recording stays on-site
Remote viewing via P2P + QR
Quick Shop Links Compatible equipment that works together.
Step 1. Connect Your Recorder to the Network (DHCP)
Connect the recorder to your modem/router using an ethernet cable and the recorder’s network port. Remote viewing requires a hard-wired connection.
Enable DHCP so the recorder auto-obtains an IP address: Menu > System > Network > Basic > TCP/IP. Toggle Enable DHCP and click Apply.
Building a new install? Start with a complete SureVision system. Adding coverage? Browse SureVision IP cameras.
Enable DHCP on SureVision recorder - Network TCP/IP settings
Network > Basic > TCP/IP — Enable DHCP and Apply.
Step 2. Enable P2P
Enable P2P so SV Max can connect: Menu > System > Network > Basic > P2P. Toggle Enable P2P and confirm the status shows Online.
If P2P shows Offline:
• Confirm DHCP is enabled (Step 1)
• Disable PPPoE / Multicast (Network > Advanced, if present)
• Swap the ethernet cable with a known-good cable
• Power cycle the recorder (off/on or unplug/replug)
• If it still won’t go online, your network/ISP may be blocking P2P
Upgrading a recorder? Compare current SureVision NVRs by channel count and storage.
Enable P2P on SureVision recorder - QR code screen
Network > Basic > P2P — Enable P2P and keep this QR code for Step 4.
Step 3. Install the SV Max App
Once your recorder status shows Online, install SV Max from your device’s app store.
Step 4. Add Your Device (Scan QR Code)
Open SV Max, tap Log in / Sign Up, then tap the + icon to add a device. Allow camera access and scan the QR code shown on the recorder’s P2P screen.
• Tap + to add device
• Scan the recorder’s P2P QR code
• Name device (optional) and tap Add Device
• Tap device image to open Live View
Need additional views? Add compatible SureVision IP cameras any time.
Step 5. Enable Alarm Notifications
In SV Max device settings, enable Allow Alarm Notifications, then enable both Allow Device Alarms and Allow App Notifications.
• Set Notification Interval (0 minutes = unlimited notifications)
• Use Notification Schedule to choose days/times you want alerts
Top 10 Things You Can Do With the SureVision Mobile App
Watch the quick video below, then use the list to get more from SV Max — live view, playback, alerts, and more.
1. Live View Anytime
Watch all cameras live in real time.
2. Remote Playback
Search and replay recorded footage fast.
3. Motion Alerts
Get push notifications when motion is detected.
4. Multiple Locations
Monitor multiple properties in one app.
5. Snapshots & Clips
Save images and video clips to your phone.
6. PTZ Control
Pan/tilt/zoom on compatible cameras.
7. Smarter Event Review
Jump through events faster and stay organized.
8. Audio (when supported)
Listen/speak using supported audio models.
9. Device Health Check
Confirm NVR/camera connection status remotely.
10. No Monthly Fees
Your video stays on your SureVision NVR.
Recommended Next Steps
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Want us to confirm the best setup for your location? Call (888) 653-2288.
Want us to verify your setup (or help get P2P online)?
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