Tech & Setup

Live USA Tech Support Available Monday - Friday (10 AM - 6 PM ET):

Welcome to our tech support site where you'll find all the tools and resources to get your security camera system up-and-running quickly and easily! We offer step-by-step tutorials, including quick start guides, illustrated documents and instructional videos. You'll find that installing and maintaining your security camera system is a very simple and straightforward process! If you have additional questions that are not covered in this site, please e-mail us at

support@cctvsecuritypros.com

Our Tech & Setup site has been divided into sections to better serve you:

  •  dvr support

    The DVR is the workhorse of your security camera system and its capabilities run deep. We highlight the most important and commonly-used features and provide you with all the resources you'll need to customize it to suit your needs.

  •  nvr support

    The NVR is our top-of-the-line system, acting as the hub between our IP security cameras and the end-user experience. We've included all the tools you'll need to connect your IP security cameras and maintain your NVR system.

  •  Remote Viewing on Smartphone or Tablet

    We offer free apps for smartphones and tablets for both Apple and Android devices, allowing you to remotely view your DVR or NVR. App setup has never been easier with this informative walk-through.

  •  Remote Viewing on Computer or Laptop

    Once you've installed your security camera system, now is the time to set it up to view it on your PC or Mac. Watch your cameras at home, work or on vacation. Just follow our instructions and you'll be remote viewing your DVR or NVR in no time.

  •  camera help

    Our security cameras are the eyes of the operation and some of them require additional setup and maintenance. Whether you have analog, CVI or IP cameras, you'll find solutions to the main issues experienced by our customers.

  •  wiring guides

    This section will guide you through the process of connecting your security system components using various types of cables and connectors. Making proper splices and wire terminations is imperative to keeping your system running smoothly.

  •  troubleshooting

    This section provides in-depth guides to assist you in troubleshooting common issues.

  •  general faq

    Here you'll find the answers to the most common questions that our tech support team receives on a regular basis. If you need help with basic troubleshooting, this is the place to go for general assistance for your security camera system.

  •  live demo

    Want to take one of our security camera systems for a test drive? This guide will allow you to demo our security cameras on your smartphone or tablet.

  •  join.me

    One of our tech support representatives may need to remotely connect to your computer screen when calling in for assistance with your security camera system. join.me is a screen sharing service. Click here to start a meeting.

Best Equipment Available - 5 Star Customer Satisfaction

  • "only brief conversation with sales rep but he was very knowledgeable and helpful..."

    August 28, 2016
  • "Great customer service. Answered questions fast before the purchase. Have bought..."

    August 16, 2016
  • "This is my second time using them. They are very professional, they offer a quality..."

    August 20, 2016
  • "only brief conversation with sales rep but he was very knowledgeable and helpful..."

    August 28, 2016
  • "Great customer service. Answered questions fast before the purchase. Have bought..."

    August 16, 2016
  • "This is my second time using them. They are very professional, they offer a quality..."

    August 20, 2016

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