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Tech & Setup

 
Welcome to our tech support site where you'll find all the tools and resources to get your security camera system up-and-running quickly and easily! We offer step-by-step tutorials, including quick start guides, illustrated documents and instructional videos. You'll find that installing and maintaining your security camera system is a very simple and straightforward process! If you have additional questions that are not covered in this site, please e-mail us at support@cctvsecuritypros.com.
 
Live USA Tech Support Available Monday - Friday (10 AM - 6 PM ET):
 
 
 
Our Tech & Setup site has been divided into sections to better serve you:
 
    Remote Viewing on Smartphone or Tablet

We offer free apps for smartphones and tablets for both Apple and Android devices, allowing you to remotely view your DVR or NVR. App setup has never been easier with this informative walk-through.

 
 
    DVR Support

The DVR is the workhorse of your security camera system and its capabilities run deep. We highlight the most important and commonly-used features and provide you with all the resources you'll need to customize it to suit your needs.

 
 
    NVR Support

The NVR is our top-of-the-line system, acting as the hub between our IP security cameras and the end-user experience. We've included all the tools you'll need to connect your IP security cameras and maintain your NVR system.

 
 
    Remote Viewing on Computer or Laptop

Once you've installed your security camera system, now is the time to set it up to view it on your PC or Mac. Watch your cameras at home, work or on vacation. Just follow our instructions and you'll be remote viewing your DVR or NVR in no time.

 
 
    Camera Help

Our security cameras are the eyes of the operation and some of them require additional setup and maintenance. Whether you have analog, CVI or IP cameras, you'll find solutions to the main issues experienced by our customers.

 
 
    Wiring Guides

This section will guide you through the process of connecting your security system components using various types of cables and connectors. Making proper splices and wire terminations is imperative to keeping your system running smoothly.

 
 
    Troubleshooting

This section provides in-depth guides to assist you in troubleshooting common issues.

 
 
    General FAQs

Here you'll find the answers to the most common questions that our tech support team receives on a regular basis. If you need help with basic troubleshooting, this is the place to go for general assistance for your security camera system.

 
 
    Live Demo

Want to take one of our security camera systems for a test drive? This guide will allow you to demo our security cameras on your smartphone or tablet.

 
 
    join.me

One of our tech support representatives may need to remotely connect to your computer screen when calling in for assistance with your security camera system. join.me is a screen sharing service. Click here to start a meeting.

 
 
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Best Equipment Available - 5 Star Customer Satisfaction

  • By far the best camera system and value we have purchased.

    - Written on December 21, 2015
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • I would strongly recommend these guys to anyone who wants high quality products, great service, and reasonable prices. If those things aren't important to you then feel free to buy the lousy stuff from someone else with bad service and pay more for the privilege. I have purchased from them multiple times and will absolutely go back! ...and NO, I do not work for them!

    - Written on December 9, 2015
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Outstanding, in all respects! Courteous, prompt and excellent quality for prices paid. Service beyond expectations. A full head and shoulders above past experiences with a Texas supplier.

    - Written on November 20, 2015
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • I have used CCTV In the past, every experience was always a pleasure.

    - Written on November 19, 2015
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Very helpful salesman, (Evan) who explained what I needed to order in response to my questions.

    - Written on August 31, 2015
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • John, You were a great help... You are a valuable asset to CCTV Security Pro's. Thank you so much.

    - Written on January 8, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Have made several purchases from CCTV and been very satisfied. Orders arrive on time and are of very good quality.

    - Written on October 17, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store

  • Very quick shipping - packing was excellent - no complaints at all.

    - Written on November 22, 2016
    Star Rating for Our CCTV
    Star Rating from Google Trusted Store