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DVR Support

Troubleshoot your Digital Video Recorder

DVR Support

The DVR is the workhorse of your security camera system and its capabilities run deep. We highlight the most important and commonly-used features and provide you with all the resources you'll need to customize it to suit your needs. If you have additional questions, please e-mail us at

Owner's Manual

Owner's Manual (Version 1) - Blue Interface
Owner's Manual (Version 2) - Black Interface

Getting Started

DVR Setup

Initial Setup

New Startup Wizard New Password Setup/Reset Guide Changing Camera Names

Password & Account Settings

How to Modify Password How to Add Users Other Issues

Adjusting Date & Time

How to Set Date & Time

Motion Detect Setup

How to Setup Motion Detection How to Setup Motion Detect Regions

DVR Backup Guides

DVR Backup Guide Backup from Main Menu

Backup File Player For PC

Backup Player
  • Backup Player Download
Backup File Player User's Manual DAV-AVI Conversion Guide

Backup File Player For Mac

Backup Player
  • Backup Player Download

Audio Recording Setup

How to Setup Audio Recording

Mobile Alerts

How to Setup Mobile Alerts Enabling Smart Motion Detection Activating SMD Mobile Alerts

E-Mail Alert Setup

How to Setup Email Alerts

DVR User's Manual

DVR User's Manual

Tribrid User’s Manual

Tribrid User’s Manual

Search & Playback Guides

How to Search and Playback Video Digital Zoom Feature

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