Latest Firmware Updates For Your Device

Firmware Updates

In order to do a firmware update you must first identify the EXACT model number of your DVR or NVR unit. The model number can be found on the sticker located on the bottom or side of the unit. All CCTV Security Pros model numbers begin with the prefix “CSP” (Example, CSP-XXXX). Please match your model number to the list provided below. You will also need to locate your order confirmation email to determine when the unit was purchased. Once you have identified the correct model number and firmware please continue by following the instructions below.

Step 1 – Factory Reset

You will need to reset the device prior to loading the updated firmware onto your unit. This can be done by going to the following menus:
Main Menu --> Setting --> System --> Default

*NOTE: Select systems users will need to go to Main Menu --> Setting --> Default

Inside of the default menu you will need to click on "Factory Reset". If you do not have a factory reset option please make sure all check boxes are highlighted and Apply/Save these settings. After the reset your device may reboot.

If you plan on using your system for remote viewing you will need to continue to Step 2 below. If you do not plan on using the system for remote viewing you can unplug your system from your modem or router and you are done! 

Step 2 - Upgrading Your Firmware

Please identify the correct model from the list of firmware provided below.

Please select the appropriate link and download the .bin file. Once the download is completed copy the .bin file to a USB Flash/Thumb Drive. We suggest formatting your USB drive to FAT32 before attempting the update.

Once the .bin file has been transferred onto your drive you can insert the USB Drive into either of the two USB ports found on your unit. One can be found on the front panel and one can be found on the rear of the unit.

Once the drive is inserted into the unit go to the following menu:

Main Menu --> Setting --> System --> Upgrade. Click Start. Find and select the .bin file you transferred to the USB Drive and Click Start.

*NOTE - On select models you will need to go to:

Main Menu--> Info --> Version --> Upgrade

The unit will now begin upgrading to the latest Firmware Revision that is available for your device. Once completed the system will reboot. After the reboot we recommend doing the following:

1) Remove the USB Drive from your system.

2) Change your passwords on your "admin" account. For assistance in altering your password please follow this link: https://www.cctvsecuritypros.com/content/pdfs/password-account-settings.pdf

2014 PURCHASE DATE

DVR
CSP-LITE4 https://drive.google.com/file/d/0BxHOdABdpZ11c2tWVlNJdl9kMWM/view?usp=sharing
CSP-LITE4 (alternative) https://drive.google.com/file/d/0BxHOdABdpZ11M05Fd1dpUTRWLTg/view?usp=sharing
CSP-LITE8 https://drive.google.com/file/d/0BxHOdABdpZ11c2tWVlNJdl9kMWM/view?usp=sharing
CSP-LITE8 (alternative) https://drive.google.com/file/d/0BxHOdABdpZ11M05Fd1dpUTRWLTg/view?usp=sharing
CSP-LITE16 https://drive.google.com/file/d/0BxHOdABdpZ11RmkzVUg0Q051MEU/view?usp=sharing
CSP-LITE16 (alternative) https://drive.google.com/file/d/0BxHOdABdpZ11X2J3WGhmcHdhRHM/view?usp=sharing
CSP-4PRO960H https://drive.google.com/open?id=0BxHOdABdpZ11bGgtMk1Lc0NHYTg
CSP-4PRO960H (alternative) https://drive.google.com/open?id=0BxHOdABdpZ11S1EzQmIyMTUwOVE
CSP-8PRO960H https://drive.google.com/open?id=0BxHOdABdpZ11bGgtMk1Lc0NHYTg
CSP-8PRO960H (alternative) https://drive.google.com/open?id=0BxHOdABdpZ11RzdFUlRQRksxWEE
CSP-16PRO960H https://drive.google.com/open?id=0BxHOdABdpZ11bU8wNTNNN2JZMlE
CSP-16PRO960H (alternative) https://drive.google.com/open?id=0BxHOdABdpZ11VndLSERKaTl5ZGc
CSP-4XTR960H https://drive.google.com/open?id=0BxHOdABdpZ11bGgtMk1Lc0NHYTg
CSP-8XTR960H https://drive.google.com/open?id=0BxHOdABdpZ11bGgtMk1Lc0NHYTg
CSP-16XTR960H https://drive.google.com/open?id=0BxHOdABdpZ11bGgtMk1Lc0NHYTg
CSP-EXTREME32HD https://drive.google.com/open?id=0BxHOdABdpZ11c1oyWDZfN1NVMzQ
CSP-CVIMINI4 https://drive.google.com/open?id=0BxHOdABdpZ11b0FSSW5PSFVvVGc
CSP-CVIMINI https://drive.google.com/open?id=0BxHOdABdpZ11NFdfd3BxQXN4bVU
CSP-4PROCVI https://drive.google.com/open?id=0BxHOdABdpZ11akZvT2M3WnM0Zk0
CSP-8PROCVI https://drive.google.com/open?id=0BxHOdABdpZ11b20ydmtjako3RzA
CSP-16PROCVI https://drive.google.com/open?id=0BxHOdABdpZ11b20ydmtjako3RzA
NVR
CSP-4PROPOE https://drive.google.com/open?id=0BxHOdABdpZ11Ym1kVnZhVkNxaXc
CSP-8PROPOE https://drive.google.com/open?id=0BxHOdABdpZ11THZHUS1DMzdqZkE
CSP-EXTREME16NVR https://drive.google.com/open?id=0BxHOdABdpZ11THZHUS1DMzdqZkE
CSP-EXTREME32NVR https://drive.google.com/open?id=0BxHOdABdpZ11THZHUS1DMzdqZkE
CSP-XTRPOE16 https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
 
HYBRID
CSP-EXTREME16HBR https://drive.google.com/open?id=0BxHOdABdpZ11Mm5tTm4zanJnVGc
CSP-4HBR960H https://drive.google.com/open?id=0BxHOdABdpZ11VFBpNXNmYTFjU2M
CSP-8HBR960H https://drive.google.com/open?id=0BxHOdABdpZ11VFBpNXNmYTFjU2M
CSP-16HBR960H https://drive.google.com/open?id=0BxHOdABdpZ11VFBpNXNmYTFjU2M
 
 2015 PURCHASE DATE
DVR
CSP-LITE4 https://drive.google.com/file/d/0BxHOdABdpZ11c2tWVlNJdl9kMWM/view?usp=sharing
CSP-LITE4 (alternative) https://drive.google.com/file/d/0BxHOdABdpZ11M05Fd1dpUTRWLTg/view?usp=sharing
CSP-LITE8 https://drive.google.com/file/d/0BxHOdABdpZ11c2tWVlNJdl9kMWM/view?usp=sharing
CSP-LITE8 (alternative) https://drive.google.com/file/d/0BxHOdABdpZ11M05Fd1dpUTRWLTg/view?usp=sharing
CSP-LITE16 https://drive.google.com/file/d/0BxHOdABdpZ11RmkzVUg0Q051MEU/view?usp=sharing
CSP-LITE16 (alternative) https://drive.google.com/file/d/0BxHOdABdpZ11X2J3WGhmcHdhRHM/view?usp=sharing
CSP-4PRO960H https://drive.google.com/open?id=0BxHOdABdpZ11S1EzQmIyMTUwOVE
CSP-8PRO960H https://drive.google.com/open?id=0BxHOdABdpZ11RzdFUlRQRksxWEE
CSP-16PRO960H https://drive.google.com/open?id=0BxHOdABdpZ11bU8wNTNNN2JZMlE
CSP-16PRO960H (alternative) https://drive.google.com/open?id=0BxHOdABdpZ11cHg2S1pPUXM2cm8
CSP-4XTR960H https://drive.google.com/open?id=0BxHOdABdpZ11QXY5R1N5SWc3Z0U
CSP-8XTR960H https://drive.google.com/open?id=0BxHOdABdpZ11WkhZeHBEbUx6ZUE
CSP-16XTR960H https://drive.google.com/open?id=0BxHOdABdpZ11UTlVOV9CUDdvX0k
CSP-CVIMINI4 https://drive.google.com/open?id=0BxHOdABdpZ11b0FSSW5PSFVvVGc
CSP-CVIMINI8 https://drive.google.com/open?id=0BxHOdABdpZ11NFdfd3BxQXN4bVU
CSP-4PROCVI https://drive.google.com/open?id=0BxHOdABdpZ11akZvT2M3WnM0Zk0
CSP-8PROCVI https://drive.google.com/open?id=0BxHOdABdpZ11b20ydmtjako3RzA
CSP-16PROCVI https://drive.google.com/open?id=0BxHOdABdpZ11b20ydmtjako3RzA
CSP-16PROCVI (alternative) https://drive.google.com/open?id=0BxHOdABdpZ11cHg2S1pPUXM2cm8
CSP-EXTREME32HD https://drive.google.com/open?id=0BxHOdABdpZ11U2ZnbUR4OEl0a28
CSP-CVIMINI4 https://drive.google.com/open?id=0BxHOdABdpZ11cDVTMExBbm1YLXc
CSP-CVIMINI8 https://drive.google.com/open?id=0BxHOdABdpZ11akZvT2M3WnM0Zk0
CSP-32XTRCVI https://drive.google.com/file/d/0BxHOdABdpZ11N1AwdWdUUkJHMTg/view?usp=sharing
CSP-4PRO https://drive.google.com/open?id=0BxHOdABdpZ11akZvT2M3WnM0Zk0
CSP-8PRO https://drive.google.com/open?id=0BxHOdABdpZ11akZvT2M3WnM0Zk0
CSP-16PRO https://drive.google.com/open?id=0BxHOdABdpZ11cHg2S1pPUXM2cm8
CSP-4XTR https://drive.google.com/open?id=0BxHOdABdpZ11akZvT2M3WnM0Zk0
CSP-8XTR https://drive.google.com/open?id=0BxHOdABdpZ11akZvT2M3WnM0Zk0
CSP-16XTR https://drive.google.com/open?id=0BxHOdABdpZ11cHg2S1pPUXM2cm8
CSP-32XTR https://drive.google.com/file/d/0BxHOdABdpZ11N1AwdWdUUkJHMTg/view?usp=sharing
 
HYBRIDS
CSP-4HBR960H https://drive.google.com/open?id=0BxHOdABdpZ11bGgtMk1Lc0NHYTg
CSP-8HBR960H https://drive.google.com/open?id=0BxHOdABdpZ11bGgtMk1Lc0NHYTg
CSP-16HBR960H  https://drive.google.com/open?id=0BxHOdABdpZ11bGgtMk1Lc0NHYTg
CSP-4TRIBRID https://drive.google.com/file/d/0BxHOdABdpZ11N1AwdWdUUkJHMTg/view?usp=sharing
CSP-8TRIBRID  https://drive.google.com/file/d/0BxHOdABdpZ11N1AwdWdUUkJHMTg/view?usp=sharing
CSP-16TRIBRID https://drive.google.com/file/d/0BxHOdABdpZ11N1AwdWdUUkJHMTg/view?usp=sharing
 
NVR
CSP-NVRCUBE https://drive.google.com/open?id=0BxHOdABdpZ11ZzNKdlRmTEttSTQ
CSP-4PROPOE  https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-8PROPOE https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-XTRPOE16 https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-EXTREME16NVR https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-EXTREME32NVR https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-XTRPOE16 https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-XTRNVR16 https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-XTRNVR32 https://drive.google.com/open?id=0BxHOdABdpZ11U3VsTVdSd25zeWc
 
2016 & 2017 PURCHASE DATES
DVR
CSP-4LITE https://drive.google.com/open?id=0BxHOdABdpZ11cDVTMExBbm1YLXc
CSP-8LITE https://drive.google.com/open?id=0BxHOdABdpZ11cDVTMExBbm1YLXc
CSP-16LITE https://drive.google.com/open?id=0BxHOdABdpZ11akZvT2M3WnM0Zk0
CSP-4LITE.5 https://drive.google.com/open?id=0BxHOdABdpZ11aEVXeURTd3lpZXM
CSP-8LITE.5  https://drive.google.com/open?id=0BxHOdABdpZ11UXdFakdicVR1S2s
CSP-16LITE.5 https://drive.google.com/open?id=0BxHOdABdpZ11RXdfZkM0aHNqZzA
CSP-4LITE.X5 https://drive.google.com/open?id=0BxHOdABdpZ11Z0ItM0V5ZHhMaDA
CSP-8LITE.X5 https://drive.google.com/open?id=0BxHOdABdpZ11UEw2TkEzeWVRdFU
CSP-16LITE.X5 https://drive.google.com/open?id=0BxHOdABdpZ11eDZxUWU3cmtRcWs
CSP-4PRO  https://drive.google.com/open?id=0BxHOdABdpZ11akZvT2M3WnM0Zk0
CSP-8PRO https://drive.google.com/open?id=0BxHOdABdpZ11cHg2S1pPUXM2cm8
CSP-16PRO https://drive.google.com/open?id=0BxHOdABdpZ11cHg2S1pPUXM2cm8
CSP-4PRO.7  https://drive.google.com/open?id=0BxHOdABdpZ11VjYwaDBrZHNLSnM
CSP-8PRO.7 https://drive.google.com/open?id=0BxHOdABdpZ11RXdfZkM0aHNqZzA
CSP-16PRO.7 https://drive.google.com/open?id=0BxHOdABdpZ11b1JaVTRtQWExQ2s
CSP-4PRO.X7  https://drive.google.com/open?id=0BxHOdABdpZ11UEw2TkEzeWVRdFU
CSP-8PRO.X7  https://drive.google.com/open?id=0BxHOdABdpZ11OExRUUNIVkJsWWc
CSP-16PRO.X7 https://drive.google.com/open?id=0BxHOdABdpZ11c2s1MnNoMlp2QTA
CSP-16TRIBRID https://drive.google.com/file/d/0BxHOdABdpZ11N1AwdWdUUkJHMTg/view?usp=sharing
CSP-16XTR https://drive.google.com/open?id=0BxHOdABdpZ11cHg2S1pPUXM2cm8
CSP-32XTR https://drive.google.com/file/d/0BxHOdABdpZ11N1AwdWdUUkJHMTg/view?usp=sharing
CSP-32XTR.X5  https://drive.google.com/open?id=0BxHOdABdpZ11c2s1MnNoMlp2QTA
 
NVR
CSP-NVRWIFI https://drive.google.com/open?id=0BxHOdABdpZ11MUdkVVBLbENDR0E
CSP-NVRCUBE https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-NVRPOE4 https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-NVRPOE4-4KS https://drive.google.com/open?id=0BxHOdABdpZ11NTI5YzVkRHJZZk0
CSP-PROPOE8 https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-XTRPOE16 https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-XTRNVR16 https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-XTRNVR32 https://drive.google.com/open?id=0BxHOdABdpZ11UVhxeXJ6OVJjUzA
CSP-PROPOE8-4K https://drive.google.com/open?id=0BxHOdABdpZ11U3VsTVdSd25zeWc
CSP-XTRPOE16-4K https://drive.google.com/open?id=0BxHOdABdpZ11U3VsTVdSd25zeWc
CSP-XTRNVR16-4K  https://drive.google.com/open?id=0BxHOdABdpZ11U3VsTVdSd25zeWc
CSP-PROPOE8-4KS https://drive.google.com/open?id=0BxHOdABdpZ11NTI5YzVkRHJZZk0
CSP-XTRPOE16-4KS https://drive.google.com/open?id=0BxHOdABdpZ11NTI5YzVkRHJZZk0
CSP-XTRNVR16-4KS https://drive.google.com/open?id=0BxHOdABdpZ11NTI5YzVkRHJZZk0
CSP-XTRNVR32-4KS https://drive.google.com/open?id=0BxHOdABdpZ11NTI5YzVkRHJZZk0
CSP-XTRNVR64-4KS2 https://drive.google.com/open?id=0BxHOdABdpZ11UUVGVTdpN2V4dDg

IMPORTANT: If you are having difficulty identifying the correct firmware please email us at support@cctvsecuritypros.com with your order and unit model number.

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We are a leading USA supplier of professional-grade HD security cameras and systems. We proudly offer the largest selection security cameras available. Our 50,000 customers include small and large businesses, government and municipalities, schools and universities as well as residential homeowners who prefer professional-grade products and support from a proven industry leader. All of our products are designed using the latest technology and top quality components for superior video clarity.

We back all our products with a 100% Money Back Satisfaction Guarantee, a Two Year Warranty, and Free USA Support. Our items are in-stock and available for direct shipping Monday thru Friday.


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