SureVision Login Password Reset

SureVision Support Guide • Login • Password Reset • Account Security

SureVision Login & Password Reset Guide

This guide explains how to log in to your SureVision NVR for the first time, change the default password, create a stronger password, and reset a forgotten password using the built-in recovery process.

First Login to Your SureVision NVR

When the NVR starts for the first time, choose your language, region, and video standard, then log in with the default account:

Default Login
Username: admin
Password: 123456

After your first login, the system will prompt you to change the default password immediately.

Create a Strong Password

Your new SureVision password should be long and secure. A strong password helps protect both your recorder and your connected cameras.

Minimum Password Rules

  • At least 9 characters
  • At least one letter
  • At least one number
  • At least one special character

Helpful Tip

Enter an email address when prompted. That email is used later if you ever need to retrieve or reset the password.

Optional Unlock Pattern

You can also set an unlock pattern after login. If enabled, the unlock pattern can replace your password at login.

Important Password Sync Warning
If you change the recorder password while some cameras are offline, and the old recorder password had been synced to those cameras, those cameras may later come back with a username or password error. If you no longer know the original synced password, you may need to factory reset those cameras individually.

How to Reset a Forgotten Password

On the login screen, click Forgot Password. If you use an unlock pattern, click Enter Password first, then choose Forgot Password.

Step 1: Leave the QR Screen Open

The NVR will display a QR-code recovery screen. Leave that screen open.

Step 2: Open the SureVision App

On your phone, open the SureVision app and go to Me / Login > General > Forgot Device Password.

Step 3: Scan the QR Code

Use the app scanner to scan the QR code shown on the NVR screen.

A security code will be sent to the email address used during setup. Enter that code on the NVR, create your new password, confirm it, and log in again with the updated password.

SureVision Login FAQ

What is the default SureVision username and password?
The default login is admin / 123456 for first-time access.
How long does my new password need to be?
Your new password should be at least 9 characters and include letters, numbers, and special characters.
What if the reset email does not arrive?
Check your Inbox, Spam, and Trash folders for the security-code email.

!