Blue Line Manuals, Setup Guides & Troubleshooting

Find Blue Line NVR manuals, mobile viewing instructions, recording and playback help, password reset procedures, SmartPSS guides, camera troubleshooting, networking, wiring and legacy support documents.

Before Using a Blue Line Guide Confirm that your recorder is a CCTV Security Pros Blue Line NVR before following model-specific instructions. Blue Line, SureVision and Black Line systems use different interfaces, apps and procedures.

Start Here

Most-Used Blue Line Guides

These are the resources customers use most often for initial setup and everyday troubleshooting.

Blue Line NVR Quick Start Guide Start here for basic Blue Line recorder setup and operation. Blue Line NVR Complete User Manual V1.1.0 Full recorder reference for menus, settings and system operation. DMSS Mobile App Setup Connect a supported Blue Line recorder to the DMSS mobile app using P2P. Forgot Password / Reset Password Use the Blue/Black Line password-reset procedure instead of repeatedly guessing credentials. Backup Recorded Video to USB Find and export recorded surveillance footage from the recorder. SmartPSS Lite & Computer Software Download supported Blue Line desktop viewing and configuration software.

Reference Manuals

Blue Line Manuals

Blue Line NVR Quick Start Guide → Blue Line NVR Complete User Manual V1.1.0 → SmartPSS Lite User Manual →

Recorder Configuration

Setup & Configuration Guides

Configure Motion Detection → Create Motion Detection Regions → Enable Audio Recording → Change Camera Names → Add Local User Accounts → Backup Video to USB → Configure Email Alerts / SMTP → 32 / 64 / 128 Channel NVR Setup → Add Third-Party Cameras → Blue Line Doorbell Camera + Chime Setup →

Phones & Computers

Remote Viewing & Alerts

DMSS Mobile App Setup with P2P → Enable DMSS Mobile Alerts → SmartPSS Lite Installation & Setup → Blue / Black Line Software Download Center →

Diagnose a Problem

Blue Line Troubleshooting

Forgot / Reset Password → DVR / NVR Keeps Rebooting → System Beeping or Not Powering On → Cannot Find the Network Host → Night Vision / Infrared Problems → IP Camera Harness Repair →

Cabling & Storage

Wiring & Hard Drive Guides

CAT5 / CAT5e Cable Termination → Hard Drive Installation — Pro Series NVR → Hard Drive Installation — Extreme Series →

Advanced Network Use

Networking Guides

Blue Line / Black Line Stream URL List → RTSP Setup with VLC → RTMP Live Broadcast Setup →

Older Blue Line Equipment

Legacy Blue Line Guides

These instructions are retained for older systems. Do not apply legacy network or firmware procedures to a current recorder unless the exact model is confirmed.

Legacy Remote Viewing — Port Forwarding → Legacy Remote Viewing — No-IP Setup → Legacy Account Locked → Legacy Hard Drive Installation →

Need Firmware?

Firmware must match the exact recorder model and hardware version. Do not install firmware simply because a file appears similar. Contact technical support if you need a model-specific firmware file.

Get Firmware Help

More Blue Line Support

Other Blue Line Resources

Blue Line Support Home Software Downloads Spec Sheets Video Guides

Still Need Help?

Return to the Main Technical Support Center

If the correct Blue Line guide does not resolve the problem, return to the main support center for the self-help FAQ, TeamViewer remote assistance and technical support options.

Main Technical Support Center